RateUs has been developed by people with an extensive track record within social care, education & training, and website development. This includes roles within central and local government, the voluntary sector, and private organisations.

We have a core belief that all organisations benefit from listening to what their customers or clients have to say about the support and service they are receiving. RateUs goes one step further than consultation - clients assist in driving quality improvement through rating key areas of the service.

This process provides evidence of impact and outcomes for the customer. Commissioners and regulators are increasingly focusing on these areas - does the service actually make a difference!

We provide organisations with the tools to manage this process, keeping the results of the rating internal and confidential, or choosing to display the data via the website and benefit from positive publicity.

We also provide a staff module which feeds effectively into the Investors in People process.

If you would like to find out more click here.

If you want to find out more about what the government and regulators are saying about feedback from users of services click here.